Some of the most frequently asked questions:
- What should I bring?
Sunglasses are highly recommended to shield your eyes from the wind.
A hat is also a very good idea (baseball caps might fly off while going fast).
- Is there a restroom on board?
Not on the boats, but public restrooms are located inside the Brookfield Place complex adjacent to North Cove Marina. It's always a good idea to stop by there before coming aboard.
- How cold will it be on the water?
It's usually colder on the water than on land and then there is the windchill factor.
- Do you have jackets on board?
Wind/waterproof pants and jackets are available for everyone aboard.
- Are children allowed on the boat?
Yes -- we often welcome families with children aboard and carry lifejackets for all ages. The tours are more suitable for children in the summer months.
- Can I bring a camera?
Absolutely! If you have multiple lenses, we recommend a 14mm and a 200mm
- We're running late! Can you wait for us?
If other passengers are aboard, we have to respect their time and can not delay their departure more by than five minutes. If you're running late, you can try to contact the boat at +1 347-789-0588. Depending on circumstances we may be able to wait for you.
- Will we get wet?
Usually our boats are dry, but if it's a windy day, some spray may blow across the deck. We will brief you on the weather conditions before departure.
- What language do you speak on board?
All tours are narrated in English.
- Will I get seasick?
We've never had anyone get seasick aboard our boats.
- How fast do you go?
Though the boats can go quite fast, this is not a thrill ride where you have to hang on. We always run the boats at a speed that is safe and comfortable for everyone aboard and stop in many places along the way. Between stops we'll reach speeds of 25-30 knots depending on sea conditions. This allows us to show you many sights on our 1.5hr Adventure Sightseeing Tour.
- It looks like there may be rain in the forecast. Will we still go out?
We closely monitor weather forecasts and radar. The actual conditions in our area of operation may be different than the forecast for the general New York area. Feel free to contact us to get an update on the weather. Should we cancel a tour due to unfavorable or unsafe conditions we will make every effort to contact you at the email or phone number you provided in your reservation form.
- How far in advance should I book?
We recommend you book in advance to reserve the day and time that best suits your itinerary. If you're in New York on vacation you might want to consider booking a tour towards the beginning of your trip so that you have a chance to reschedule in case of rain. Online bookings can be made until two hours prior to departure. You can always give us a call at +1 347-789-0588 to inquire about last-minute bookings.